Nitro Type was built by Teaching.com, the maker of Nitro Math, Typing.com and these other great typing games.
Support
- Common Questions
- Contacting Support
Common Questions
About Nitro Type
Gold Membership is an optional, upgraded membership level of your Nitro account. This membership gives several extra benefits, and supports the Nitro team to continue updates.
Learn MoreTroubleshooting
Occasionally there are random computer problems that can cause this. Before contacting support, please first:
- Reboot your computer and try again.
- Try switching to a different web browser.
Unfortunately this can happen if your network or internet connection is not very reliable, or you are behind a Proxy server (for instance at a school). Also, if you are using Internet Explorer, you can move to a better browser like Google Chrome or Firefox and this will often fix the problem as well.
Account Issues
We will ban accounts for:
If you are a Nitro Gold member or believe the ban was in error, you may reach out to support. However, a ban removal is at the discretion of the admins in all cases and you may not receive a response if the ban stands.
- abusing the support form
- using an offensive display name, username, or team name
- any other reason that impacts our user's experiences or site performance
If you are a Nitro Gold member or believe the ban was in error, you may reach out to support. However, a ban removal is at the discretion of the admins in all cases and you may not receive a response if the ban stands.
We can not verify account ownership unless you have an email address set under the "Account" tab in your account settings and that is the one you are contacting us from. Without that verification, we are unable to give you your password over email.
If you sign in using one of our single sign-on (SSO) options such as Google, Facebook, or Clever, your password is handled by those services.
Google and Facebook users can switch to a standard username and password login at any time. Simply click on the 'Set Username and Password' button found on the "Account" tab in My Settings.
Clever users, please use the form below to request SSO removal. We will only grant this request if we are contacted directly from the account itself or are provided a validated email address linked to the account in question.
The only way an account can be accessed is if someone has the password or accesses your account while it is left logged into on a shared computer. If you are using a shared computer at school, be sure to log out of Nitro Type every time you are done. Otherwise, keep your password unique and private. These are the best ways to prevent others from accessing your account.
Using Nitro Type
Friend's Races allow canned-chat (pre-defined messages) for simple communication. Unfortunately we are unable to provide open chat due to restrictions in schools, which are a large user of Nitro Type.
On the top left of the race track are two small buttons to control music and sound FX.
Bugs, Cheaters, and Freebies
Please let us know using the form below. Please be as descriptive as possible about any problems, including letting us know how we can replicate the problem if possible.
Don't worry, our anti-cheat system detects every cheater and automatically bans their accounts. In the very unlikely event you see the same cheater multiple times, please reach out to our support team. We may not immediately respond, but we read all messages and will take appropriate action.
Nope, sorry! You will have to play to earn those!
Contacting Support
If you lost your account or have trouble logging into Nitro Type, use the form below to get in touch with support.
Other Questions or Comments?
For bug reports or other issues you MUST be logged into your Nitro Type account.